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Informal Learning – Communities of Practice

March 21st, 2007

As the importance of informal knowledge transfer grows, organizations are looking to communities of practice (CoPs) as a solution. A community of practice, according to Wikipedia.com, refers to the process of social learning that occurs when people who have a common interest or problem "collaborate over an extended period to share ideas, find solutions, and build innovations."

CoPs build on existing formal content tools, such as portals, learning management systems, document management, content management, and knowledge management, as well as team and productivity tools. CoPs enable organizations to add a new casual dimension to their learning cultures.

This informal approach to learning offers a way for workers to not only consult learning materials from the company, but also combine that information with learning materials they create and share through question and answer forums and professional networking opportunities in which peers, mentors, and subject matter experts solve problems.

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